Privacy Policy

Effective Date: 21/02/2025

At Chatfrd.com, your privacy and security are our top priorities. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you use our location-based networking platform.

1. Information We Collect

• Personal Information: Name, username, email, phone number, age, gender, profile photo (optional).
• Account Credentials: Passwords securely hashed; never stored in plain text.
• Location Data: Precise latitude and longitude only when permission is granted, used to show nearby users and businesses.
• User Content: Profile details, posts, messages, photos, and videos uploaded.
• Device & Usage Data: IP, device type, OS, browser info, and activity logs for security and improvement.
• Cookies & Analytics: To improve performance, remember preferences, and analyze usage patterns.

2. How We Use Your Information

• Create and manage accounts
• Provide core features like nearby discovery and real-time messaging
• Personalize user experience and improve recommendations
• Ensure platform security and prevent fraud
• Provide customer support and respond to inquiries
• Send important updates and, with consent, promotional notifications
• Continuously enhance services and user experience

3. Sharing & Disclosure

We never sell or rent your personal data. Information may be shared only in these limited cases:

• With trusted service providers operating our platform under strict confidentiality agreements
• When required by law, legal process, or to protect safety
• In connection with a business transfer, merger, or acquisition (data remains protected)

4. Your Privacy Controls

• Edit or delete profile information anytime
• Control location sharing and visibility radius in settings
• Opt out of promotional emails
• Manage or disable cookies through browser settings
• Request data deletion by contacting support

5. Data Security

We implement industry-standard security measures including encryption, secure servers, and regular audits. Messages are end-to-end encrypted, and location data is processed securely without public exposure beyond your chosen radius.

6. Third-Party Links

Our platform may contain links to external sites. We are not responsible for their privacy practices. Review their policies before sharing information.

7. Children's Privacy

Chatfrd.com is not intended for users under 13 years of age. We do not knowingly collect personal information from children. If we become aware of such data, we delete it immediately.

8. Policy Updates

We may update this Privacy Policy periodically. Significant changes will be notified via in-app message or email. Continued use of the platform after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions, concerns, or requests regarding your privacy, contact us at:
support@chatfrd.com
We typically respond within 48 hours.